As officially confirmed by Japan Post, recent changes to the customs and import systems in certain countries have resulted in a temporary suspension of international mail acceptance.

As a result, we are currently unable to process or ship orders to the countries listed on the following page: [View the affected countries here]

We kindly ask for your understanding that we are unable to make exceptions to this suspension.

Shipments to the United States

Regarding shipments to the United States, each request will be reviewed on a case-by-case basis in order to explore alternative shipping solutions that may be available. If viable options are identified, we will contact you directly with further details.

Our team is closely monitoring the situation, and shipments will resume as soon as Japan Post reinstates acceptance to the affected destinations.

We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding.

Temporary Suspension of Shipments to Certain Countries

Due to Changes in Customs and Import Regulations

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What happens if an item is out of stock?

Japanese stores try their best to provide the products you have ordered but unfortunately products can sometimes be out of stock. You will receive a full refund within 12-24 hours if you do not wish to purchase another item. Cancellations are free of charge.

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